FAQ

What is Virgin Hair?

Virgin hair is 100% unprocessed human hair that has never been chemically treated, including coloring, bleaching, perming, or relaxing. It is collected from a single donor with all cuticles aligned in the same direction, resulting in soft, silky, long-lasting, and tangle-free hair.

How much does each bundle weigh?

Each bundle weighs 100 grams and is thick, full, and bouncy to provide a naturally voluminous look.

How many bundles do I need for a full install or wig?

For a full head install, we generally recommend:

  • 10" to 18": 3 bundles

  • 20" and longer: 4 bundles for a fuller, more glamorous look

What is a closure?

A closure is a hairpiece made with a lace or silk base that covers the top of your installation. It allows you to achieve a natural-looking hairline without leaving any of your natural hair exposed, making it an excellent protective styling option.

Can I color or bleach my 1030 Hair?

Yes.

Our virgin human hair can be professionally colored or bleached to achieve a wide range of shades.

Because bleaching removes natural moisture from the hair, we strongly recommend having all coloring services performed by a professional stylist. Regular deep conditioning is essential after chemical processing to maintain softness, shine, and longevity.

Please note that excessive coloring or bleaching may reduce the lifespan of the hair.

Can I straighten curly or wavy hair?

Absolutely.

Our curly and wavy textures can safely be straightened using heat styling tools.

To restore the natural curl pattern, simply wash the hair and apply a deep conditioner. The curls or waves will gradually return.

How long does shipping take?

United Kingdom

  • Standard Delivery: 3 to 5 business days

International

  • Standard International Shipping: 5 to 7 business days

  • Express shipping options may be available depending on your location.

Please note that processing times for custom-made products may be longer.

For complete shipping information, please visit our Shipping Policy page.

How long will my 1030 Hair last?

With proper care and maintenance, our virgin human hair can last several years.

To maximize longevity, we recommend:

  • Washing with sulfate shampoos

  • Deep conditioning regularly

  • Limiting excessive heat

  • Storing the hair properly when not in use

  • Following the care instructions included with your order

Since this is premium virgin human hair, caring for it as you would your own natural hair will help preserve its quality and appearance.

What are your customer support hours?

Our customer support team is available:

Monday to Friday 10 AM to 4 PM  (GMT)

For assistance outside these hours, please email info@1030hair.com, and we'll respond as soon as possible.